Cisco end-of-life support and maintenance

Cisco, Server Maintenance, Storage Maintenance, Networking Maintenance, Hardware Parts and Support ServicesCisco, Server Maintenance, Storage Maintenance, Networking Maintenance, Hardware Parts and Support Services

Cisco products gone end-of-life?

Eventually all manufacturers' products including Cisco go "end-of-life". That doesn't mean they've stopped working, it's just you may struggle to get support or maintenance on them. Com-Com will support your products for as long as you need to keep them going. We can even supply additional end-of-life Cisco equipment, so if you need identical models from a support point-of-view, we can supply them. Move your networking maintenance to Com-Com and join hundreds of UK and European organisations that trust us to maintain their critical systems.  Our clients make significant savings compared to manufacturer contracts and include small businesses, FTSE 100 companies, local councils, the police, fire service, hospitals, schools and central government.

We offer 24x7 support, 4-hour response, 8-hour response and next-business-day cover - you can mix and match response times for your networking maintenance.  Our highly-skilled engineers have high-level security clearance and will support your hardware way beyond manufacturer end-of-life.

For a no-obligation quotation call us on 0845 643 1180 or email your requirements to sales@com-com.co.uk or fill in our enquiry form.
 

Reduce your maintenance costs on end-of-life Cisco products

 

Trusted by hundreds of organisations

Save 30-40% on on-site networking maintenance for all major manufacturers including Cisco, 3Com, Nortel and Juniper

Organisations are under pressure to get better value from their IT spend and reduce their impact on the environment.  We help our customers to do this in several ways:

Reducing capital expenditure
By extending the life of your networking hardware, you can delay and reduce your capex.  Our networking parts supply and networking maintenance services extend your equipment's live well beyond the support offered by the manufacturer.

Reducing operating costs
Our networking maintenance service will save you 30-40% on the equivalent service from the manufacturer.  Outsourcing systems administration and operating system support to us lowers your costs further, helps you to free up resources for other projects and gives you extra cover during sickness and holidays.

Environmental savings
We are all aware how much energy it takes to manufacture equipment - typically more than is ever consumed during its lifetime.  If you can extend the life of your networking hardware by a year or two from say four years to six, then you are cutting that impact by a third and reducing the need for new hardware and the power and cooling to run it.
 
Here is a small sample of the praise our maintenance service regularly receives from our customers:

"When we have had a maintenance problem, Com-Com have always had the part that we required"

IT manager - NHS


"Com-Com are all round good guys and they are a breath of fresh air to deal with. I have no hesitation in recommending them on a price, admin and technical competency basis."

IT administrator - Software house


"Tradex selected Com-Com as our Server Equipment Maintenance provider in August 2007 after following a formal tender process with a total of four companies. Com-Com was able to demonstrate a proven and referencable service - 18 years with an excellent track record and good case studies - that proved cost effective to Tradex and had the added benefit of being fully managed, with the necessary technical expertise to support our IT Department. We have every confidence that working with Com-Com will be a success and has been a success to date and that we have selected the right partner. Moving forward, we are looking at progressing the relationship with Com-Com in terms of Tradex’ growth and strategy for the future."

Deborah Hall Purchasing & Contracts Manager - Tradex
 

Networking hardware and software support services

 

Networking maintenance, new/legacy support


Platform
Maintenance
Parts / licensing
Software support
Nortel
yes!
yes!
yes!
Cisco
yes!
yes!
yes!
Juniper
yes!
yes!
yes!
3Com
yes!
yes!
yes!
Brocade
yes!
yes!
yes!
Emulex
yes!
yes!
yes!

Our four standard SLAs (Service Level Agreement) are:
  • 24 x 7 x 365, 4 hour response
  • Monday to Friday 8am to 8pm, 4 hour response
  • Monday to Friday 9am to 5pm, 4 hour response
  • Next business day.

The SLAs are available across the UK mainland with some exceptions to response times in western Wales and northern Scotland.

In Europe these SLAs are available in most areas and in many other worldwide locations. Other bespoke service levels are available for customers with special requirements.
 
Com-Com offer tailored server maintenance, storage maintenance & networking maintenance packages for all major hardware manufacturers. Here is a list of some of the models currently supported by our maintenance service:
  • 3Com 4250 Switch
  • Brocade Silkworm 200E 4Gb 8 Port FC Switch
  • Brocade Silkworm 2400 1Gb 8 port FC Switch
  • Brocade Silkworm 2800 1Gb 16 port FC Switch (DS-16B)
  • Brocade Silkworm 300B 24-port switch, 8 ports active
  • Brocade Silkworm 3200 2Gbit 8 Port FC Switch
  • Brocade Silkworm 3250 2Gb 8 port FC Switch
  • Brocade Silkworm 3800 2Gb 16 port FC Switch (DS-16B2)
  • Brocade Silkworm 3850 2Gb 16 port FC Switch (DS-15B3)
  • Brocade Silkworm 4100 4Gb 32 port FC Switch (DS-32B3)
  • Brocade Silkworm 5000 4Gb 32 port FC Switch
  • Brocade Silkworm 5100 8Gb 24-40 port FC Fabric Switch (EMC M-DS-5000B)
  • Brocade Switch 4Gb 8-16 Port FC (Brocade BR-200E)
  • Cisco 4400 Series WLAN Controller for up to 25 Lightweight APs
  • Cisco AIRONET 1231 WIRELESS ACCESS POINT
  • Cisco ASA 5500 AIP Security Services Module 10
  • Cisco ASA 5520 Appliance with SW, HA, 4GE+1FE, 3DES/AES
  • Cisco Catalyst 2950 12 Port Ethernet Switch
  • Cisco Catalyst 2950 24 Port Ethernet Switch
  • Cisco Catalyst 2950 48 Port Ethernet Switch
  • Cisco Catalyst 2960 24 Port 10/100/1000 Ethernet Switch
  • Cisco Catalyst 2960 48 Port 10/100 PoE + 2 1000BT Ethernet Switch
  • Cisco Catalyst 2960 48 Port 10/100/1000 Ethernet Switch
  • Cisco Catalyst 3020 Blade Switch 16 port 10/100/100
  • Cisco Catalyst 3032 Blade Switch 16 port 10/100/100
  • Cisco Catalyst 3512 12 x 10/100 + 2 x GBIC ports switch
  • Cisco Catalyst 3524 24 x 10/100 + 2 x GBIC ports switch
  • Cisco Catalyst 3548 XL 48 port 10/100 Switch
  • Cisco Catalyst 3550
  • Cisco Catalyst 3550
  • Cisco Catalyst 3550 10 x 10/100/1000 + 2 GBIC ports Switch
  • Cisco Catalyst 3600
  • Cisco Catalyst 3750
  • Cisco Catalyst 3750 24 port multilayer switch
  • Cisco Catalyst 3750 48 port 10/100
  • Cisco Catalyst 4000 48 Port 10/100/1000 Ethernet Module
  • Cisco Catalyst 4000 48-Port 10/100BASE-TX Fast Ethernet Switching Module
  • Cisco Catalyst 4000 AC Power Supply
  • Cisco Catalyst 4000 Supervisor Engine
  • Cisco Catalyst 4000 Supervisor Engine Module I
  • Cisco Catalyst 4000 Supervisor Engine Module II
  • Cisco Catalyst 4003 3 Slot Chassis
  • Cisco Catalyst 4006 6 Slot Chassis
  • Cisco Catalyst 4006 Supervisor Engine Module III
  • Cisco Catalyst 4500 1000W AC Power Supply
  • Cisco Catalyst 4500 24 Port 10/100/1000 Module (RJ45)
  • Cisco Catalyst 4500 48 Port 10/100/1000 Ethernet Module (RJ45)
  • Cisco Catalyst 4500 7 Slot Chassis
  • Cisco Catalyst 4503
  • Cisco Catalyst 4912G Switch, Fixed 12 ports Switched 1000BaseX (GBIC)
  • Cisco Catalyst 4948
  • Cisco Catalyst 6000
  • Cisco Catalyst 6000 Supervisor Engine
  • Cisco Catalyst 6500 13 Slot Chassis
  • Cisco Catalyst 6500 16-port GigE Mod, Fabric Enabled
  • Cisco Catalyst 6500 24-Port GigE Fabric Enabled
  • Cisco Catalyst 6500 3000W AC Power Supply
  • Cisco Catalyst 6500 48-port 10/100 RJ45, X-Bar
  • Cisco Catalyst 6500 48-port 10/100/1000 GE Mod Fabric
  • Cisco Catalyst 6500 48-Port Fabric Enabled 10/100/1000 Module
  • Cisco Catalyst 6500 6 slot Chassis
  • Cisco Catalyst 6500 7600 Supervisor
  • Cisco Catalyst 6500 7600 Supervisor Fabric
  • Cisco catalyst 6500 Central Fwd Card for WS-X67xx
  • Cisco Catalyst 6500 Enhanced 6 slot Chassis
  • Cisco Catalyst 6500 Sup 720 Polict Feature Card
  • Cisco Catalyst 6500-E Chassis Fan Tray
  • Cisco Cisco 1721 Modular Access Router
  • Cisco Cisco 805 Router
  • Cisco Cisco 811 Dual Ethernet Security Router
  • Cisco CO-BRANDED SOFTWARE SUPPORT
  • Cisco GBIC 1000Base-LX/LH long haul
  • Cisco GBIC 1000Base-SX Short Wavelength
  • Cisco GE SFP LC Connector SX Transceiver
  • Cisco MDS 9124 4Gb 24-Port Multilayer Fabric Switch
  • Cisco PIX515 Chassis
  • Cisco Power Cord 250Vac 16A Europe
  • Cisco Unified Communication Appliance (HP DL320 G3)
  • Emulex 2Gb Fibre Channel PCI-X HBA
  • Emulex 2Gb Fibre Single Channel PCI-X HBA
  • Emulex 4Gb Fibre Single Channel PCI-X HBA
For information about specific Com-Com server maintenance, storage maintenance and networking hardware maintenance services, call us on 0845 643 1180 or email sales@com-com.co.uk or fill in our enquiry form.
 

Our contact details

Computer Computer Ltd, 2 Constable Crescent, London N15 4QZ, UK
Telephone: 0845 643 1180 (international +44 845 643 1180)
Email: sales@com-com.co.uk
 
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