Dell, Server Maintenance, Storage Maintenance, Networking Maintenance, Hardware Parts and Support ServicesDell, Server Maintenance, Storage Maintenance, Networking Maintenance, Hardware Parts and Support Services

Dell server maintenance & Dell storage maintenance: Equallogic, PowerConnect, PowerEdge, PowerVault & more

Move your Dell maintenance to Com-Com and join hundreds of UK and European organisations that trust us to maintain their critical systems.  Our clients make significant savings compared to manufacturer contracts and include small businesses, FTSE 100 companies, local councils, the police, fire service, hospitals, schools and central government.

We offer 24x7 support, 4-hour response, 8-hour response and next-business-day cover - you can mix and match response times for your Dell maintenance.  Our highly-skilled engineers have high-level security clearance and will support your hardware way beyond manufacturer end-of-life.

For a no-obligation quotation call us on 0845 643 1180 or email your requirements to sales@com-com.co.uk or fill in our enquiry form.
 

Specialist INDEPENDENT Dell server maintenance

Peace of mind and typical savings of 30-40% on Dell server maintenance

Our commitment to you is low cost, high quality Dell maintenance. We have been providing a superior Dell server maintenance service at prices that are up to and sometimes over 40% less than the Dell server maintenance list price. Talk to our customers. Undoubtedly their experiences will reassure you that time and time again we provide an excellent Dell maintenance service whilst dramatically reducing the prices that they were paying.

Our business model has value at its core. The on-going success of our Dell maintenance service is based on excellent engineering skills and low cost administration with readily accessible spares. We have recruited the most technically competent engineers with many years experience of Dell hardware and software.

Our overheads are low because we refrain from expenditure in areas where we do not believe there is benefit to you, the customer. We hope you'll agree the key to a successful Dell maintenance service is fast response and fast fix times. These are the areas we have invested in and they are the essential ingredients for our growing Dell server maintenance success.

 

Customer response centres

 

Dell unsupported system server/storage maintenance

Our Customer Response Centres and excellent parts availability enable fast responses and support rapid fault fixing. Every attempt is made to fix your computer fault on the first call. This policy applies to all fault calls from system down calls to more basic problems. The Support Centre has a full complement of Dell systems, which enable our engineers to assist customers with off-site fault investigation of system errors and to provide a full back-up maintenance facility for our customers. The Response Desk is operational 24 hours a day, 365 days a year and our engineers are immediately contactable.
 
The core business of hardware manufacturers is selling new equipment. They have fast evolving product portfolios which often leave customers behind. We specialise in providing Dell server maintenance and Dell storage maintenance for as long as you the customer require it. We appreciate the significant investment you have made in your technology and provide a bridge between the 'end of life' of a product as far as Dell is concerned and the end of its useful life to you the customer. We currently support technology which is 20 or more years old.
 

Software support for your Dell hardware

 

Nationwide Dell server and storage maintenance 

We offer a complete range of software support for your Dell hardware including Windows, vmWare and LINUX operating systems.
 
Our regional service centres provide nationwide Dell server maintenance and Dell storage maintenance. Each of our service centres is kitted out with a complete spares holding, and we can offer on site spares for many customers to ensure fast response and a quicker, more efficient service.
 

Tailored Dell server and storage maintenance packages

 

Platform / services for Dell customers

Com-Com offer tailored server maintenance, storage maintenance & networking maintenance packages for all major hardware manufacturers. Here is a list of some of the models currently supported by our Dell maintenance service:
  • PowerEdge 2950
  • PowerEdge 2850
  • PowerEdge 2650
  • PowerEdge 1950
  • PowerEdge 1850
  • PowerEdge 2800
  • PowerEdge 2900
  • PowerEdge 6650
  • PowerEdge 1750
  • PowerEdge 1800
  • PowerEdge 2600
  • PowerVault 220S
  • PowerEdge 1955 Blade
  • PowerVault MD1000 Modular Disk Array (SAS/SATA) 15 Bay
  • Equallogic PS6000X Disk Array iSCSI
  • PowerEdge 4600
  • PowerEdge 6850
  • PowerEdge 1855 Blade
  • PowerEdge 1600SC
  • PowerVault 132T
  • PowerEdge R710
  • PowerEdge 840
  • PowerEdge 860
  • Equallogic PS4000E Disk Array iSCSI
  • PowerVault ML6020 1 to 6 LTO Drive Tape Library
  • PowerEdge 6600
  • PowerEdge 750
  • PowerEdge 8450
  • PowerEdge 850
  • PowerConnect 5324 24 Port Gb Ethernet Switch
  • PowerEdge 300SC
  • PowerVault 110T
  • PowerEdge 1425SC
  • PowerEdge 1900
  • PowerEdge 6800
  • PowerVault 124T
  • PowerVault MD3000 Modular Disk Array (SAS/SATA) 15 Bay
  • PowerEdge 2500
  • PowerEdge R200
  • PowerVault 725N
For information about specific Com-Com server maintenance, storage maintenance and networking hardware maintenance services, call us on 0845 643 1180 or email sales@com-com.co.uk or fill in our enquiry form.
 
Platform
Maintenance
Parts
Software support
PowerEdge
yes!
yes!
yes!
Blade Servers
yes!
yes!
yes!
PowerVault
yes!
yes!
yes!
Storage: AX, MD & RD series
yes!
yes!
yes!
Storage: EqualLogic series
yes!
yes!
yes!
PowerConnect
yes!
yes!
yes!

Our four standard SLAs (Service Level Agreement) are:
  • 24 x 7 x 365, 4 hour response
  • Monday to Friday 8am to 8pm, 4 hour response
  • Monday to Friday 9am to 5pm, 4 hour response
  • next business day.

The SLAs are available across the UK mainland with some exceptions to response times in western Wales and northern Scotland.

In Continental Europe these SLAs are available in most areas. Other bespoke service levels are available for customers with special requirements.
 

Our contact details

Computer Computer Ltd, 2 Constable Crescent, London N15 4QZ, UK
Telephone: 0845 643 1180 (international +44 845 643 1180)
Email: sales@com-com.co.uk
 
© 2012 Computer Computer Ltd.  All rights reserved. |  All registered trademarks acknowledged. |  Jobs |  Terms of site use |  Privacy policy |  Trademarks |  Site map
bullet Server maintenance

bullet Storage maintenance

bullet Networking maintenance
bullet Cost reduction

bullet Other