HP contracts

HP, Server Maintenance, Storage Maintenance, Networking Maintenance, Hardware Parts and Support ServicesHP, Server Maintenance, Storage Maintenance, Networking Maintenance, Hardware Parts and Support Services

Contracts for HP maintenance: Proliant and HP9000 servers, EVA and TotalStorage

Move your HP maintenance to Com-Com and join hundreds of UK and European organisations that trust us to maintain their critical systems.  Our clients make significant savings compared to manufacturer contracts and include small businesses, FTSE 100 companies, local councils, the police, fire service, hospitals, schools and central government.

We offer 24x7 support, 4-hour response, 8-hour response and next-business-day cover - you can mix and match response times for your HP maintenance.  Our highly-skilled engineers have high-level security clearance and will support your hardware way beyond manufacturer end-of-life.

For a no-obligation quotation call us on 0845 643 1180 or email your requirements to sales@com-com.co.uk or fill in our enquiry form.
 

HP contracts: server and storage maintenance 

Our offering to you is high quality HP server and storage maintenance at competitive prices. Since commencing our first contract in 1991, we have been providing a superior service at prices that are up to and sometimes over 40% less than the HP server maintenance and HP storage maintenance list prices.

Our business model has value at its core. The on-going success of our HP server and storage maintenance service is based on excellent engineering skills and low cost administration with readily accessible spares. We have recruited the most technically competent engineers with many years experience of executing HP contracts for both hardware and software.

We hope you'll agree the key to a successful HP server and storage maintenance service is fast response and fast fix times. These are the areas we have invested in and they are the essential ingredients for growing our HP contracted maintenance.
 

Customer response centres

 

HP contracts for unsupported system server and storage

Our Customer Response Centres and excellent parts availability enable fast responses and support rapid fault fixing. Every attempt is made to fix your computer fault on the first call. This policy applies to all fault calls from system down calls to more basic problems. The Support Centre has a full complement of HP systems, which enable our engineers to assist customers with off-site fault investigation of system errors and to provide a full back-up maintenance facility for our customers. The Response Desk is operational 24 hours a day, 365 days a year and our engineers are immediately contactable.
 
The core business of hardware manufacturers is selling new equipment. They have fast evolving product portfolios which often leave customers behind. We specialise in providing contracts for HP aintenance for as long as you require it. We appreciate the investments you have made in your technology and provide a bridge between the 'end of life' of a product as far as HP is concerned and the end of its useful life to you the customer. We currently support technology which is 20 or more years old.
 

Tailored HP contracts: server and storage maintenance

 

Platform / services for HP customers

Com-Com offer tailored server maintenance, storage maintenance & networking maintenance packages for all major hardware manufacturers. Here is a list of some of the models currently supported by our HP maintenance service:
  • Proliant DL380 G5
  • Proliant DL380 G4
  • Proliant DL360 G5
  • Proliant DL380 G3
  • SWITCH 3800 48 Port 4SFP+ 10/100/100
  • Proliant ML370 G3
  • Proliant DL360 G4
  • Proliant DL360 G4P
  • Proliant ML350 G5
  • Storage EVA4000 Array
  • HP9000 RP3410
  • Proliant DL360 G3
  • Proliant ML370 G2
  • Proliant DL360 G2
  • HP9000 RP5440
  • Proliant DL380 G2
  • Proliant DL580 G5
  • Proliant ML370 G5
  • Proliant ML530 G2
  • Proliant DL580 G2
For information about specific Com-Com server maintenance, storage maintenance and networking hardware maintenance services, call us on 0845 643 1180 or email sales@com-com.co.uk or fill in our enquiry form.
 

Platform
Maintenance
Parts
Software support
HP9000
yes!
yes!
yes!
Proliant
yes!
yes!
yes!
Blades
yes!
yes!
yes!
Alpha, AlphaServer
yes!
yes!
yes!
StorageWorks
yes!
yes!
yes!

Our four standard SLAs (Service Level Agreement) are:
  • 24 x 7 x 365, 4 hour response
  • Monday to Friday 8am to 8pm, 4 hour response
  • Monday to Friday 9am to 5pm, 4 hour response
  • Next business day.

The SLAs are available across the UK mainland with some exceptions to response times in western Wales and northern Scotland.

In Europe these SLAs are available in most areas and in many other worldwide locations. Other bespoke service levels are available for customers with special requirements.
 

Our contact details

Computer Computer Ltd, 2 Constable Crescent, London N15 4QZ, UK
Telephone: 0845 643 1180 (international +44 845 643 1180)
Email: sales@com-com.co.uk
 
© 2012 Computer Computer Ltd.  All rights reserved. |  All registered trademarks acknowledged. |  Jobs |  Terms of site use |  Privacy policy |  Trademarks |  Site map
bullet Server maintenance

bullet Storage maintenance

bullet Networking maintenance
bullet Cost reduction

bullet Other