HP, Server Maintenance, Storage Maintenance, Networking Maintenance, Hardware Parts and Support ServicesHP, Server Maintenance, Storage Maintenance, Networking Maintenance, Hardware Parts and Support Services

HP server maintenance, HP storage maintenance & HP software support for most HP hardware products

Move your HP maintenance to Com-Com and join hundreds of UK and European organisations that trust us to maintain their critical systems.  Our clients make significant savings compared to manufacturer contracts and include small businesses, FTSE 100 companies, local councils, the police, fire service, hospitals, schools and central government.

We offer 24x7 support, 4-hour response, 8-hour response and next-business-day cover - you can mix and match response times for your HP maintenance.  Our highly-skilled engineers have high-level security clearance and will support your hardware way beyond manufacturer end-of-life.

For a no-obligation quotation call us on 0845 643 1180 or email your requirements to sales@com-com.co.uk or fill in our enquiry form.
 

Specialist INDEPENDENT HP server maintenance and HP storage maintenance

Peace of mind and typical savings of 30-40% on HP server maintenance and HP storage maintenance

Our commitment to you is low cost, high quality HP server and storage maintenance. We have been providing a superior service at prices that are up to and sometimes over 40% less than the HP server maintenance and HP storage maintenance list prices. Talk to our customers. Undoubtedly their experiences will reassure you that time and time again we provide an excellent hardware maintenance service whilst dramatically reducing the prices that they were paying.

Our business model has value at its core. The on-going success of our HP server and storage maintenance service is based on excellent engineering skills and low cost administration with readily accessible spares. We have recruited the most technically competent engineers with many years experience of HP hardware and software.

Our overheads are low because we refrain from expenditure in areas where we do not believe there is benefit to you, the customer. We hope you'll agree the key to a successful HP server and storage maintenance service is fast response and fast fix times. These are the areas we have invested in and they are the essential ingredients for our growing HP server maintenance and HP storage maintenance success.

 

Customer response centres

 

HP unsupported system server/storage maintenance

Our Customer Response Centres and excellent parts availability enable fast responses and support rapid fault fixing. Every attempt is made to fix your computer fault on the first call. This policy applies to all fault calls from system down calls to more basic problems. The Support Centre has a full complement of HP systems, which enable our engineers to assist customers with off-site fault investigation of system errors and to provide a full back-up maintenance facility for our customers. The Response Desk is operational 24 hours a day, 365 days a year and our engineers are immediately contactable.
 
The core business of hardware manufacturers is selling new equipment. They have fast evolving product portfolios which often leave customers behind. We specialise in providing HP server maintenance and HP storage maintenance for as long as you the customer require it. We appreciate the significant investment you have made in your technology and provide a bridge between the 'end of life' of a product as far as HP is concerned and the end of its useful life to you the customer. We currently support technology which is 20 or more years old.
 

Software support for your HP hardware

 

Nationwide HP server and storage maintenance cover

We offer a complete range of software support for your HP hardware including Windows, HP/UX and vmWare.
 
Our regional service centres provide nationwide HP server maintenance and HP storage maintenance. Each of our service centres is kitted out with a complete spares holding, and we can offer on site spares for many customers to ensure fast response and a quicker, more efficient service.
 

Tailored HP server and storage maintenance packages

 

Platform / services for HP customers

Com-Com offer tailored server maintenance, storage maintenance & networking maintenance packages for all major hardware manufacturers. Here is a list of some of the models currently supported by our HP maintenance service:
  • Proliant DL380 G5
  • Proliant DL380 G4
  • Proliant DL360 G5
  • Proliant DL380 G3
  • Proliant ML370 G3
  • Proliant DL360 G4P
  • Storage EVA4000 Array
  • HP9000 RP3410
  • Proliant DL360 G4
  • Proliant DL360 G3
  • Proliant DL360 G2
  • HP9000 RP5440
  • Proliant ML350 G5
  • Proliant DL380 G2
  • Proliant ML370 G2
  • Proliant DL580 G2
  • Proliant ML370 G4
  • Proliant BL460 G1 Blade
  • Proliant ML530 G2
  • Proliant ML370 G1
  • Storageworks MSL6030 Tape Library - 30 Slot 1-2 LTO3/4 Drives
  • Proliant DL380 G6
  • Proliant ML370 G5
  • Proliant DL580 G5
  • HP9000 RP4440 8-Way PS8800 1.0Ghz Solution
  • HP9000 RP2450
  • Proliant ML350 G4
  • Proliant ML570 G1
  • Proliant DL580 G4
  • Storageworks MSA60
  • Storageworks SAN Switch 2/16-EL
  • Proliant DL360 G6
  • Workstation VW6200
  • Storageworks MSA1000
  • Proliant ML350 G3
  • Proliant DL380 G7
  • Storageworks MSA30
  • Ultrium 1840 External LTO-4 Tape Drive
  • Proliant DL320 G5
  • Proliant DL580 G3
For information about specific Com-Com server maintenance, storage maintenance and networking hardware maintenance services, call us on 0845 643 1180 or email sales@com-com.co.uk or fill in our enquiry form.
 
Platform
Maintenance
Parts
Software support
HP9000
yes!
yes!
yes!
Proliant
yes!
yes!
yes!
Blades
yes!
yes!
yes!
Alpha, AlphaServer
yes!
yes!
yes!
StorageWorks
yes!
yes!
yes!

Our four standard SLAs (Service Level Agreement) are:
  • 24 x 7 x 365, 4 hour response
  • Monday to Friday 8am to 8pm, 4 hour response
  • Monday to Friday 9am to 5pm, 4 hour response
  • next business day.

The SLAs are available across the UK mainland with some exceptions to response times in western Wales and northern Scotland.

In Continental Europe these SLAs are available in most areas. Other bespoke service levels are available for customers with special requirements.
 

Our contact details

Computer Computer Ltd, 2 Constable Crescent, London N15 4QZ, UK
Telephone: 0845 643 1180 (international +44 845 643 1180)
Email: sales@com-com.co.uk
 
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