UK MAINTENANCE RESELLER PROGRAMME
AS A RESELLER OF A MAJOR MANUFACTURER, COULD YOU BE DOING BETTER FOR YOURSELVES AND YOUR CUSTOMERS?
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You are rightly proud and protective of your customer relationships and you need partners who support you at every turn. Unfortunately your relationship with major manufacturers may sometimes feel a bit one-sided. With large customer bases and indifferent service, major manufacturers typically offer you low margins on service revenues whilst charging high prices. Their service can be impersonal and inflexible and support for product lines can be cut off after only a few years of service leaving you and your customers high and dry.Leading resellers have solved these problems by entrusting the maintenance of their customers' servers to Computer Computer.
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WHY ENTRUST SUPPORT OF YOUR CUSTOMER'S MACHINES TO US?
- BOOST PROFIT MARGINS - Typical savings of 30%+
on manufacturer support prices mean you can pass on lower prices to your customers whilst increasing the money you make out of service contracts.
- SUPERIOR SERVICE - We pride ourselves in providing the very best service with a more personal touch. Your priorities are our priorities.
- TRACK RECORD - In more than 16 years of providing maintenance support we have NEVER lost a customer
on a service issue.
- CONTINUITY - We aim to support your customer's
servers and operating systems up to and beyond the 'end of life' as far as the manufacturer is concerned. This means you do not have to migrate customers who are reluctant or unable to move on. We can even supply and fit upgrades to further extend the life of obsolete machines.
- DEDICATION - We only support servers so our whole organisation is set up to service critical machines.
- CROSS-PLATFORM SUPPORT - Support for IBM, HP, Dell, Bull, Sun and other UNIX and Windows servers enabling you to support more servers at your customers' sites. Simplify your support arrangements by working with a single company.
- LOW-COST DISASTER RECOVERY OPTIONS - For a small uplift in maintenance charges, you can offer your customers the increased security of having a replacement machine delivered whenever they need it.
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TYPICAL CUSTOMERS WHO CAN BENEFIT FROM THIS PROGRAMME
- SOFTWARE HOUSES - boost margins and levels of support on a broad range of new and old servers
- HARDWARE RESELLERS AND BROKERS - increase competitivity and profits by selling multi-year care packs with servers
- ISPs - get low-cost 24-hour cover on critical servers. Increase revenues and reduce hassles by offering maintenance on co-located servers.
- FACILITIES MANAGEMENT COMPANIES - reduce costs and simplify support arrangements by outsourcing a broad range of server maintenance. Use our engineers to relocate or upgrade servers and disk arrays.
- MAINTENANCE COMPANIES - broaden your offering by supporting a wider range of platforms with flexible response times to match your own programmes.
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To see how we can put together a support package suited to your needs, contact Ian Shearer on 0208 885 9900 or email him.
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