Sun, Server Maintenance, Storage Maintenance, Networking Maintenance, Hardware Parts and Support ServicesSun, Server Maintenance, Storage Maintenance, Networking Maintenance, Hardware Parts and Support Services

Sun server maintenance, Sun storage maintenance & Sun software support for most Sun hardware products

Move your Sun maintenance to Com-Com and join hundreds of UK and European organisations that trust us to maintain their critical systems.  Our clients make significant savings compared to manufacturer contracts and include small businesses, FTSE 100 companies, local councils, the police, fire service, hospitals, schools and central government.

We offer 24x7 support, 4-hour response, 8-hour response and next-business-day cover - you can mix and match response times for your Sun maintenance.  Our highly-skilled engineers have high-level security clearance and will support your hardware way beyond manufacturer end-of-life.

For a no-obligation quotation call us on 0845 643 1180 or email your requirements to sales@com-com.co.uk or fill in our enquiry form.
 

Specialist INDEPENDENT Sun server maintenance

Peace of mind and typical savings of 30-40% on Sun server maintenance

Our commitment to you is low cost, high quality Sun server maintenance. We have been providing a superior service at prices that are up to and sometimes over 40% less than the Sun server maintenance list price. Talk to our customers. Undoubtedly their experiences will reassure you that time and time again we provide an excellent service whilst dramatically reducing the prices that they were paying.

Our business model has value at its core. The on-going success of our Sun server maintenance business is based on excellent engineering skills and low cost administration with readily accessible spares. We have recruited the most technically competent engineers with many years experience of Sun hardware and software.

Our overheads are low because we refrain from expenditure in areas where we do not believe there is benefit to you, the customer. We hope you'll agree the key to a successful Sun server maintenance service is fast response and fast fix times. These are the areas we have invested in and they are the essential ingredients for our growing Sun server maintenance success.

 

Customer response centres

 

Sun server maintenance for unsupported systems

Our Customer Response Centres and excellent parts availability enable fast responses and support rapid fault fixing. Every attempt is made to fix your computer fault on the first call. This policy applies to all fault calls from system down calls to more basic problems. The Support Centre has a full complement of Sun systems, which enable our engineers to assist customers with off-site fault investigation of system errors and to provide a full back-up maintenance facility for our customers. The Response Desk is operational 24 hours a day, 365 days a year and our engineers are immediately contactable.
 
The core business of hardware manufacturers is selling new equipment. They have fast evolving product portfolios which often leave customers behind. We specialise in providing Sun server maintenance for as long as you the customer require it. We appreciate the significant investment you have made in your technology and provide a bridge between the 'end of life' of a product as far as Sun are concerned and the end of its useful life to you the customer. We currently support technology which is 20 or more years old.
 

Software support for your Sun hardware

 

Nationwide Sun server maintenance coverage

We offer a complete range of software support for your Sun hardware including Solaris and Windows.
 
Our regional service centres provide nationwide Sun server maintenance cover. Each of our service centres is kitted out with a complete spares holding, and we can offer on site spares for many customers to ensure fast response and a quicker, more efficient service.
 

Tailored Sun server maintenance packages

 

Platform / services for Sun customers

Com-Com offer tailored server maintenance, storage maintenance & networking maintenance packages for all major hardware manufacturers. Here is a list of some of the models currently supported by our Sun maintenance service:
  • Netra 210
  • SunFire V880 4-Way
  • SunFire T5120
  • SPARC Enterprise M4000 2-way
  • SunFire X4240
  • SunFire V480 4-Way
  • SunFire V890 8-Way
  • SunFire V240 2-Way
  • SunFire X4270 M2 2 Way
  • SunFire 280R 2-Way
  • SunFire V490 2-Way
  • SPARC Enterprise M5000 4-Way
  • SunFire V440 2-Way
  • SunFire V890 4-Way
  • SPARC Enterprise M3000 Server
  • StorEdge 3310 AC Raid
  • SunBlade 150
  • SunFire V490 4-Way
  • SunFire X4440
  • Enterprise 450
  • SunFire V440 4-Way
  • SunFire V445 4-Way
  • Enterprise 250
  • SunFire X4470
  • SunFire T5240
  • SunFire X4800
  • StorageTek 2540 Array
  • SunFire T5140
  • StorEdge External SDLT320 160/320Gb Tape Drive
  • SunFire V480 2-Way
  • StorEdge 3510 AC Raid
  • SunFire V245 2-Way
  • SunFire X4600 6-way
  • SPARC T3-1
  • SunFire X4600 4-way
  • SunFire X4450
  • SunFire X4600 M2 2-way
  • SunFire T2000 - 8 Core
  • StorEdge 3510 JBOD
  • StorEdge 3320 AC RAID
For information about specific Com-Com server maintenance, storage maintenance and networking hardware maintenance services, call us on 0845 643 1180 or email sales@com-com.co.uk or fill in our enquiry form.
 
Platform
Maintenance
Parts
Software support
Ultra
yes!
yes!
yes!
Enterprise
yes!
yes!
yes!
Sun Fire
yes!
yes!
yes!
Blade Servers
yes!
yes!
yes!
Netra
yes!
yes!
yes!
StorageTek Disk & Tape
yes!
yes!
yes!

Our four standard SLAs (Service Level Agreement) are:
  • 24 x 7 x 365, 4 hour response
  • Monday to Friday 8am to 8pm, 4 hour response
  • Monday to Friday 9am to 5pm, 4 hour response
  • next business day.

The SLAs are available across the UK mainland with some exceptions to response times in western Wales and northern Scotland.

In Continental Europe these SLAs are available in most areas. Other bespoke service levels are available for customers with special requirements.
 

Our contact details

Computer Computer Ltd, 2 Constable Crescent, London N15 4QZ, UK
Telephone: 0845 643 1180 (international +44 845 643 1180)
Email: sales@com-com.co.uk
 
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